Depending on how you use our Services, we may collect the following categories of information.
When you create or use an account, we may collect:
Name or username.
Email address.
Mobile phone number, where provided.
Password or authentication credentials.
Profile information.
Account preferences.
Other information that you voluntarily provide.
We use this information to create and maintain your account, authenticate users, provide services, and communicate with you.
When you use our mock tests, live tests, quizzes, courses, or other educational features, we may collect:
Tests and examinations attempted.
Questions viewed.
Answers submitted.
Scores and marks.
Correct and incorrect answers.
Time spent on tests.
Test completion status.
Rankings, where applicable.
Saved questions or study material.
Learning progress and related activity.
This information allows us to provide examination services, calculate results, display performance reports, and improve the learning experience.
When you use our mobile application or website, we may automatically receive certain technical information, such as:
Device type and model.
Operating system and version.
Application version.
Browser type.
IP address.
General device and network information.
Language and regional settings.
Crash reports and diagnostic information.
Log information.
Information about how the application or website is used.
We use this information primarily for security, troubleshooting, performance monitoring, analytics, and improving our Services.
You may voluntarily provide information when you:
Contact customer support.
Submit feedback.
Report a problem.
Participate in surveys.
Submit questions or comments.
Communicate with us through our website or application.
We use this information to respond to your requests and provide customer support.
We may use collected information for the following purposes:
To create and manage user accounts.
To provide educational and examination services.
To conduct mock tests, live tests, quizzes, and assessments.
To calculate and display examination results.
To save examination progress and history.
To provide personalized learning features.
To authenticate and secure user accounts.
To provide customer support.
To communicate important service-related information.
To detect and prevent fraud, abuse, cheating, and unauthorized activity.
To monitor and improve application performance.
To diagnose technical problems and crashes.
To analyze usage patterns and improve our Services.
To comply with applicable laws and legal obligations.
To protect the rights, property, and safety of Teachexam and its users.
To enforce our Terms of Service and other policies.
We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
Teachexam may store information generated through your use of examination and learning features, including answers, scores, test attempts, progress, and related activity.
This information may be associated with your account so that you can view your examination history, results, performance, and progress.
Where appropriate, examination information may also be aggregated or anonymized for statistical analysis, service improvement, educational research, and reporting.
We do not sell your personal information.
We may share information in limited circumstances necessary to operate and protect our Services.
We may use third-party service providers to help operate our Services, such as providers of:
Cloud hosting.
Database infrastructure.
Analytics.
Crash reporting.
Authentication.
Security services.
Communication services.
Payment processing, where applicable.
These providers may process information only as necessary to provide services to us and subject to applicable contractual or legal requirements.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law.
Respond to a valid legal request.
Comply with a court order or governmental request.
Protect the rights or safety of Teachexam, users, or others.
Investigate fraud, abuse, security incidents, or illegal activity.
If Teachexam is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.
Our Services may use third-party services that have their own privacy policies and terms.
Third-party services may collect or process information according to their own policies.
Examples may include:
Hosting and cloud infrastructure providers.
Analytics providers.
Crash-reporting services.
Authentication providers.
Payment service providers.
Advertising providers, if advertising is enabled.
We encourage users to review the privacy policies of applicable third-party services.
Teachexam is not responsible for the independent privacy practices of third-party services that are not controlled by us.
If advertisements are displayed within Teachexam, advertising providers may collect certain information in accordance with their own policies and applicable laws.
Depending on the advertising technology used, this information may include advertising identifiers, device information, approximate location, and information about interactions with advertisements.
Where required, Teachexam will provide appropriate consent or privacy controls.
If Teachexam does not display personalized advertising, we will not use personal information for personalized advertising.
Our website may use cookies and similar technologies.
Cookies may be used to:
Keep users signed in.
Maintain sessions.
Remember preferences.
Improve website functionality.
Understand website usage.
Improve performance and security.
Support analytics.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
Security measures may include:
Access controls.
Authentication mechanisms.
Secure server infrastructure.
Encryption or secure transmission where appropriate.
Monitoring and logging.
Regular maintenance and security updates.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable measures to protect information, we cannot guarantee absolute security.
Teachexam retains personal information only for as long as reasonably necessary to provide our Services and for the purposes described in this Privacy Policy.
The retention period may depend on:
The type of information.
The purpose for which it was collected.
Whether the user's account remains active.
Legal and regulatory requirements.
Security and fraud-prevention requirements.
Dispute resolution.
Enforcement of agreements.
Account information and examination-related information may be retained while an account remains active so that users can access their examination history, results, progress, and related features.
When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.
Certain information may be retained for longer where required by law or where necessary for legitimate purposes such as fraud prevention, security, legal claims, financial records, or dispute resolution.
Users may request deletion of their Teachexam account and associated personal information.
To request deletion, contact us using the email address provided in the Contact Us section below.
Please include:
Your registered Teachexam email address.
Your name, if associated with your account.
A clear statement requesting account and personal-data deletion.
We may request reasonable information to verify the identity of the requester before processing a deletion request.
After verifying a valid request, we will take reasonable steps to delete or anonymize the user's personal information within 30 days, unless applicable law or legitimate legal, security, fraud-prevention, or other permitted requirements require us to retain certain information.
Some information may need to be retained when necessary to:
Comply with legal obligations.
Prevent fraud or abuse.
Protect the security of our Services.
Resolve disputes.
Establish, exercise, or defend legal claims.
Maintain required financial, security, or audit records.
Such information will be retained only for as long as reasonably necessary for the applicable purpose.
Deleting your account may permanently remove:
Your profile.
Test history.
Examination attempts.
Scores and results.
Saved questions.
Learning progress.
Other account-associated information.
Deleted information may not be recoverable.
Depending on applicable law, users may have rights regarding their personal information, including the right to:
Request access to personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Request restriction of certain processing.
Object to certain processing.
Withdraw consent where processing is based on consent.
Request information about how personal information is used.
To exercise applicable rights, contact us using the information provided below.
We may need to verify your identity before fulfilling certain requests.
Teachexam is an educational service.
We do not knowingly collect personal information from children in violation of applicable children's privacy laws.
Where applicable, we will take reasonable steps to comply with age-related requirements and parental-consent requirements.
If you believe that a child has provided personal information to us in circumstances where such collection was not permitted, please contact us.
If we become aware that we have collected personal information from a child where collection was not permitted, we will take reasonable steps to delete the information, subject to applicable law.
If Teachexam offers paid services, payments may be processed through third-party payment providers.
We generally do not directly store complete payment-card information unless explicitly stated otherwise.
Payment providers may collect and process payment information according to their own privacy policies and applicable security requirements.
Users are responsible for maintaining the confidentiality of their account credentials.
You should not share your password or authentication credentials with other people.
If you believe that your account has been accessed without authorization, please contact us as soon as possible.
Depending on the infrastructure and service providers used by Teachexam, information may be processed or stored on servers located in India or other countries.
Where information is transferred across borders, we will take reasonable steps to comply with applicable data-protection and privacy requirements.
We may update this Privacy Policy from time to time.
When we make changes, we will update the Last Updated date at the top of this Privacy Policy.
If changes are material, we may provide additional notice where required by applicable law.
We encourage users to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or want to request deletion of your account or personal information, please contact us:
Website: https://teachexam.com
Privacy / Data Deletion Email: teachexam1@gmail.com
Support Email: support@teachexam.com | teachexam1@gmail.com
Company / Organization Name: Teachexam
For data deletion requests, please use the subject line:
"Data Deletion Request – Teachexam"
We will review and process verified requests in accordance with this Privacy Policy and applicable law.
By using Teachexam, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.
Where applicable law requires consent for a particular processing activity, Teachexam will obtain the appropriate consent.